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INFOLINE: +43-6547-8782 od. +43-6547-8206
MAIL: info@active-kaprun.at

General Information

Data Privacy Policy

The operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the lawful data protection regulations (EU General Data Protection Regulation [GDPR] and in accordance with the Federal Legal Gazette 2017/120 of the Republic of Austria final effective date 25.5.2018), and in accordance with this Data Privacy Policy.

Use of our webpages is possible, in general, without providing your personal data. In the event that personal data (such as name, address or email address) is collected on our webpages, this will always be done, where possible, on a voluntary basis. This data will not be provided to third parties without your express consent. Every visitor to our website has the right, upon request and at no fee, to obtain information about the personal data that we have saved about you, and also the right to correct erroneous data, to restrict processing and delete your personal data, provided there is no legal requirement for its retention or reporting.

We should point out that data transmission over the internet (e.g. by communication via email) can have security gaps. Full and complete protection of data against access by third parties is not possible.

 

Reference to responsible agency

The responsible agency for data processing on this website is:

ACTIVE by Leitner's GmbH
Kitzsteinhornstraße 10
5710 Kaprun, Austria

Telefon: +43-6547-8782
info@active-kaprun.at

The responsible agency is a natural or legal person who is solely - or together with other persons - responsible for making decisions about the purpose and means of processing of personal data (e.g. names, email address or such).

 

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential data, such as purchase orders or inquiries that you send to us as site operators, this page uses SSL or TLS encryption. An encrypted link can be recognized in that the address line of the browser will change from “http://” to “https://” and there will be a lock-symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you send to us cannot be read by third parties.

 

Encrypted payments on this website

After completing a purchase order you will be required to provide us with your payment data (e.g. account number for a debit authorization) and this data is required for completion of the transaction.

Payment data passing along the usual payment means (Visa/MasterCard, debit card) shall proceed exclusively along an encrypted SSL or TLS connection. An encrypted link can be recognized in that the address line of the browser will change from “http://” to “https://” and there will be a lock-symbol in your browser line.

In the case of encrypted communication, your payment data that you provide to us cannot be read by third parties.

 

Information, Erasure, Restriction

You have the right, at any time, to obtain information - at no fee - about your saved, personal data, its origin and receivers, and the purpose of the data processing, and also a right to rectification, restriction of processing or erasure. With regard to this matter and any other questions on the subject of personal data, you can contact us at any time at the address of the website operator provided in the legal notice.

 

Legal caveat against advertising email

The prohibition on use of contact data obtained within the scope of our legal obligations, for the transmittal of any not expressly requested advertising and information materials is herewith overruled. The operator of the web pages expressly retains the right, in the case of not requested advertising information, to send such information, by means of spam emails, for example.

 

Data acquisition on our website

Cookies

The internet pages sometimes use what are known as cookies. Cookies do not cause any harm to your computer and do not contain any virus. Cookies are used to make our offers more user-friendly, more effective and safe. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are known as “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies make it possible for us to recognize your browser at your next visit.

You can configure your browser so that you are informed about the setting of cookies, only allow cookies for individual cases, prevent the acceptance of cookies for particular cases or in general, and also set the automatic deleting of cookies when you close your browser. If the cookies are deactivated, the functionality of our website may be limited.

Cookies that are necessary for the implementation of electronic communications, or for the provision of certain functions you requested (e.g. shopping cart function) are saved on the basis of Art. 6 para. 1 (f) GDPR. The website operator has a valid interest in saving of cookies to ensure error-free and optimized provision of our services. If other cookies (e.g. cookies for analysis of your web surfing activity) are saved, then these will be handled separately in this data protection policy.

Website NameCookie NameCookie LifeCookie Usage
Zendesk __zlcmid 1 year  
Google Analytics _ga 2 years Visitor identification
Google Analytics _gat_CS0 10 min Throttling request rate
Google Analytics _gid 24 hours User journey

 

Server-Log-Files

The provider of the web pages collects and automatically saves information in what are known as “Server-Log Files,” that your browser automatically passes on to us. These are:

  • Browser kind/version
  • Used operating system
  • Referrer URL
  • Host name of accessing computer
  • Clock time of server request

This data cannot be assigned to any particular person. A compilation of this data with other data sources is not performed. We reserve the right to check this data subsequently if we have definitive grounds relating to an unlawful usage.

 

Contact form

If you contact us by using a contact form on the website, your provided data on the contact form, including your provided contact data, will be saved by us for the purpose of processing your query and in regard to any connection questions. We will not transfer this data without your consent.

Processing of the data provided in the contact form thus will occur exclusively on the basis of your consent (Art. 6 para. 1 (a) GDPR). You may withdraw your consent at any time. In such a case, an informal message to us by email will suffice. The legality of the data processing which has already occurred until the time of revocation shall remain thereby unaffected.

The data you input on the contact form shall remain with us until you prompt us to erase it, withdraw your consent for its storage, or after the purpose of the data retention has expired (e.g. after completion of processing of your request). Any compulsory legal regulations - in particular retention periods - shall remain hereby unaffected.

 

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary to establish, maintain or change our legal relationship (status data).

This is done on the basis of Art. 6 para. 1 (b) GDPR which permits the processing of data in fulfillment of a contract or pre-contractual activities. We collect, process and use your personal data about your usage of our internet pages (usage data) only to the extent necessary to allow the user to use the service or to handle order processing.

The collected customer data will be erased after completion of the order or at the end of our business relationship. Legal retention periods shall remain hereby unaffected.

 

Analyse Tools and Advertising

Google Analytics

This website uses functions of the web analysis service of Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses what are known as “cookies.”  These are text files which are saved on your computer and which allow an analysis of your usage of this website.The information generated by the cookie regarding your usage of this website is usually transferred to and saved on a Google server in the USA.

Saving of cookies by Google Analytics takes place on the basis of Art. 6 para. 1 (f) GDPR). The website operator has a valid interest in the analysis of the users’ behavior in order to optimize the web offers and also the advertising.

 

IP Anonymizing

The function of IP anonymizing is active on this website. Thus your IP address will first be abbreviated by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area, before being transferred to the USA. Only in exceptional cases will the full IP address be transmitted to the Google server in the USA and abbreviated there. Under contract to the operator of this website, Google uses this information to evaluate your usage of the website so as to generate reports about website activity and to provide services to the website operator associated with website use and internet usage. The IP address passed from your browser will not be combined with other data by Google within the scope of Google Analytics.

 

Browser Plugin

You can prevent the saving of cookies by making the appropriate setting in your browser software; however, we should point out that in such a case, you may not be able to fully exploit all functions of this website. Moreover, you can prevent the transfer to Google of data related to your use of the website by the cookie (including of your IP address), and also the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

 

Objection to Data Acquisition

You can block the acquisition of your data by Google Analytics by clicking on the following link. This will place an opt-out cookie that will block the acquisition of your data upon any future visits to this website: deactivate Google Analytics.

More information on the handling of user data by Google Analytics is found in the Google Data Protection Statement at: https://support.google.com/analytics/answer/6004245?hl=en

 

Demographic features of Google Analytics

This website uses the “demographic features” function of Google Analytics. This feature can prepare reports containing information about the age, gender and interests of visitors to the page. This data originates from interest-based advertising by Google and from visitor data from third-party vendors. This data cannot be allocated to any particular person. You can in general deactivate this function at any time by means of the display settings in your Google account, or in general prohibit the acquisition of your data by Google Analytics, as indicated in the section “Opt-out from Data Acquisition.”

 

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in connection with cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

This function makes it possible to link the target advertising groups prepared by Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages which are adapted to your earlier usage and surfing behavior can be sent to and displayed on your terminal (e.g. cell phone) and also to another of your terminals (e.g. tablet or PC).

If you have granted the relevant consent, then Google will link your web and app-browser history to your Google account. In this way you can access your Google account on any of your terminals to view these personalized advertising messages.

To support this function, Google Analytics detects the google-authenticated ID of the user, which is temporarily linked with our Google-Analytics data in order to define and create target groups for the cross-device display advertising.

You can permanently opt out of the cross-device remarketing/Targeting by deactivating your personalized advertising in your Google account; do this by following this link: https://www.google.com/settings/ads/onweb/.

Compilation of the acquired data in your Google account takes place exclusively on the basis of your consent that you can provide to or withdraw from Google (Art. 6 para. 1 (a) GDPR). In the case of data acquisition processes which are not maintained in your Google account (e.g. because you do not have a Google account or have opted out of the function), such data acquisition takes place on the basis of Art. 6 para. 1 (f) GDPR. The valid interest is substantiated because the website operator has a justifiable interest in the anonymized analysis of website visitors for advertising purposes.

Additional information and the data protection provisions are found in the Google Data Privacy Statement at: https://www.google.com/policies/technologies/ads/.

 

Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an Online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

We use what is known as Conversion-Tracking within the scope of Google AdWords. When you click on a Google-based ad, a cookie will be set for conversion tracking. Cookies are small text files that the internet browser places on the user’s computer. These cookies become invalid after 30 days and are not used for personal identifying of the user. If the user visits certain pages of this website and the cookie has not yet expired, then Google and we can know that the user has clicked on the ad and was directed to this page.

Every Google AdWords client receives a different cookie. The cookies cannot be tracked via the websites of AdWords clients. The information obtained by means of the conversion cookies are used to prepare conversion statistics for AdWords clients who have obtained the conversion tracking function. Clients will learn the total number of users who have clicked on their ads and who were directed to a page equipped with a conversion tracking tag. However, no information is provided which would allow personal identification of the user. If you do not wish to participate in the tracking, then you can opt-out of this function by simply deactivating the Google Conversion tracking cookie on your internet browser under the user settings tab. You will then not be included in the conversion tracking statistics.

Saving of “Conversion cookies” takes place on the basis of Art. 6 para. 1 (f) GDPR. The website operator has a valid interest in the analysis of the users’ behavior in order to optimize the web offers and also the advertising.

More information on Google AdWords and Google Conversion-Tracking are found in the Google data protection policy at: https://www.google.de/policies/privacy/.

You can configure your browser so that you are informed about the setting of cookies, only allow cookies for individual cases, prevent the acceptance of cookies for particular cases or in general, and also set the automatic deleting of cookies when you close your browser. If the cookies are deactivated, the functionality of our website may be limited.

 

Google reCaptcha

To determine whether the data inputs (into a form) were made by a human or an automated program, this website uses Google reCaptcha. The vendor is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

This function analyzes and evaluates various data (user behavior, IP address) and passes it on to a Google server in the USA. This takes place in the background.

Additional information on Google reCaptcha is found in the Google data protection policy at https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html

 

Social Media

Facebook-Plugins (Like-Button)

Our web pages have integrated plugins of the social network Facebook, administered by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like button” on our page. An overview of the Facebook plugins is found at: http://developers.facebook.com/docs/plugins/.

When you visit our web pages, the plugin creates a direct link between your browser and the Facebook-Server. Thus Facebook receives information (including your IP address) that you have visited our page. If you click on the Facebook Like button while you are logged into your Facebook account, then you can link the content of our pages to your Facebook profile. Thus Facebook can assign your visit to our web pages to your user account. We also should point out that as manager of the web pages, we obtain no knowledge of the content of the transmitted data or its usage by Facebook. Additional information on this topic is found in the Facebook data protection policy at: http://de-de.facebook.com/policy.php.

If you do not want Facebook to assign your visit to our web pages to your Facebook user account, then please log out of your Facebook user account.

 

Google +1

Our pages use the functions of Google +1. The vendor is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Acquisition and transmittal of information: By using the Google +1 button you can publish information globally. By means of the Google +1 button you and other users can obtain personalized messages from Google and from our partners. Google saves both the information that you have input for a content +1, and also information about the page that you were viewing when you clicked on +1. Your +1 can appear as a reference, together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and displays on the internet. Google records information about your +1 activities in order to improve Google services for you and for others. To use the Google +1 button, you need a globally visible, public Google profile which must include at least the name you selected for the profile. This name will be used in all Google services. In many cases this name can also replace a different name that you have used when dividing the content across your Google account. The identity of your Google profile can be display to users who know your email address, or who have other identifying information from you.

Use of obtained information: In addition to the purposes explained above, the information you provided will be used in accordance with the applicable Google data protection regulations. Google publishes summary statistics about the user’s +1 activities, or transmits them to users and partners, such as publishers, advertisers or affiliated websites.

 

Twitter

The functions of the Twitter service are incorporated onto our web pages. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “re-tweet” function, the webpages you visited are linked to your Twitter account and made known to other users. Thus data is also transmitted to Twitter. We also should point out that as manager of the web pages, we obtain no knowledge of the content of the transmitted data or its usage by Twitter. Additional information on this topic is found in the Twitter data protection policy at: http://twitter.com/privacy.

You can change your data protection settings at Twitter in the account settings tab at http://twitter.com/account/settings.

 

Pinterest

Our web pages use the social plugins of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). If you call up a page that contains one such plugin, then your browser will set up a direct link to the Pinterest servers. The plugin will transmit the protocol data to the Pinterest servers in the USA. This protocol data may possibly contain your IP address, the address of the visited website, which likewise contains Pinterest functions, the type and settings of the browser, the date and time of the query, your mode of use of Pinterest, and also cookies.

Additional information on the purpose, scope and additional processing and use of the data by Pinterest, and also your related rights and opportunities to protect your privacy are found in the Pinterest data protection policy at: https://about.pinterest.com/de/privacy-policy

 

Tumblr

Our web pages use the button functions of the Tumblr service. The administrator is Tumblr, Inc., 35 East 21st St, 10th Floor, New York, NY 10010, USA. These buttons allow you to share a contribution or a page at Tumblr or to follow the vendor at Tumblr. When you call up one of our web pages with the Tumblr button, the browser will set up a direct link to the Tumblr servers. We have no influence on the scope of data that Tumblr collects and transmits by means of this plugin. At the present time, the user’s IP address and also the URL of the particular web page are transmitted.

Additional information on this topic is found in the Tumblr data protection policy at: http://www.tumblr.com/policy/de/privacy.

 

Plugins & Tools

Google Web Fonts

This website uses the Google Web Fonts service to ensure a consistent presentation. The vendor is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. When calling up these Web Fonts, Google servers can call up your IP address via the link.

If your browser does not support Web Fonts, then a standard script will be used by your computer.

Additional information on Google Web Fonts is found in at: https://developers.google.com/fonts/faq and in the Google data protection policy: https://www.google.com/policies/privacy/

 

Google Maps

This website uses the Google Maps service via an API. The vendor is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. For a better usage of the functions, cookies and IP addresses are usually transferred to and saved on a Google server in the USA.

Additional information on the handling of user data is found in the Google data protection policy at: https://www.google.com/intl/de/policies/privacy

 

YouTube

Our website uses plugins by the YouTube site operated by Google. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a link will be created to the YouTube servers. This informs the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers.  This represents a valid interest within the meaning of Art. 6 para. 1 (f) GDPR.

Additional information on the handling of user data is found in the YouTube Data Privacy Policy at: https://www.google.de/intl/de/policies/privacy.

 

Loyal Customer Club (Guest-Club)

This website uses KunLeiSys guest club software (loyal customer area). The vendor is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys guest club software is a service used by the Guest Club to arrange and administer sales offers and loyalty points, and to send event emails and newsletters.

You can register for the Guest Club on our website. We use the pertinent data only in order to promote the particular sales offer or service. The required fields in the registration process must be provided in their entirety. Otherwise we will not accept the registration. The processing of the data input during the registration is implemented on the basis of your consent (Art. 6 para. 1 (a) GDPR). You can withdraw your given consent at any time and at no fee. You can do so via the unsubscribe link in the email or by an opt-out from the Guest Club.

The data we saved about you for Guest Club administration will be retained until your opt-out, and after your withdrawal from and deletion of your Guest Club account, the data will be erased both from our servers and also from the GASTROpoint servers.

We will use the email address saved in your profile at registration in order to inform you about any important changes, such as to the sales offers or in the event of any technically necessary or administrative changes. Legal retention periods shall remain hereby unaffected. We have in place a data processing contract with GASTROpoint GmbH and fully implement the strict regulations of the data protection authorities in our use of the KunLeiSys Guest Club software.

 

Zendesk Chat

Our website uses the Zendesk chat tool from Zendesk Inc., 1019 Market St, San Francisco, CA 94103, USA. This will collect the IP address, browser type and country information during a chat. If the chat is left, this data will be deleted automatically.

Further information can be found under: https://www.zendesk.de/company/customers-partners/eu-data-protection/

 

Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, then we require your email address, and also information that will allow us to verify that you are the owner of the particular email address and give your consent to receipt of the newsletter. Any additional data will only be collected on a voluntary basis. We use this data exclusively for sending the requested information and will not disclose it to third parties.

Processing of the data provided in the newsletter contact form will occur exclusively on the basis of your consent (Art. 6 para. 1 (a) GDPR). You can withdraw your given consent for storage of the data, of the email address and also its usage for sending of the newsletter at any time, such as by using the “unsubscribe” link in the newsletter. The legality of the data processing which has already occurred shall remain thereby unaffected.

The data you provided to us for the purpose of obtaining the newsletter will be saved by us until you unsubscribe from the newsletter, and will be erased after your cancellation of the newsletter. Data that we saved for other purposes (e.g. email addresses for the membership area) will not be affected.