General FAQs
Öffnungszeiten Rezeption
von 07:30 - 22:00 Uhr sind wir für Sie da
(Spätanreise mehr Info siehe unten)
Öffnungszeiten Spa
von 11:00 - 14:30 nur Infrarotsauna
ab 14.30 - 21.00 Uhr gesamter Spa
(mehr Info siehe unten)
Öffnungszeiten Fitnessraum
von 08:00 bis 21:00 Uhr
(mehr Info siehe unten)
Enjoy your healthy breakfast buffet between 7:15 to 10:30 a.m. Evening meals are served from 6/6.30 pm - 9 pm. Over New Year and Carnival times, there are two meal sittings for ease of organisation – thank you in advance for your understanding.
Our restaurant is just a few steps away in a 400-year-old farmhouse, which has been restored to retain its original charm. N.B.: In winter, sturdy shoes are essential even for these few steps!
We are happy to prepare food to cater for any kind of special dietary needs: lactose intolerance, gluten-free, vegetarian. Please inform us of your requirements before arrival and enjoy your meal!
Check-in is from 3 pm.
IMPORTANT INFORMATION Covid-19: as we have to take hygienic measures between the departing and arriving guests for your own safety we really do NOT ask you to arrive earlier than 3pm (not even to deposit your luggage or pick up your summercard) thank you for your understanding.
Early check-in can be arranged at short notice ( generally only possible if the room has not been occupied the previous day), subject to availability for a surcharge of € 25 per person, including breakfast.
Check-out by 11 am.
If you would like to spend the rest of your final day in Kaprun, however, we offer the following options...
- Late-Check-out this can be requested at short notice and subject to availability
- For a surcharge of € 25 per person you can continue to use your room until 6 pm, the use of the spa area is NOT included.
- For a surcharge of € 35 per person you can continue to use your room until 6 pm, the use of the spa area is included.
- Storage: we have a changing and storage room without shower, for a surcharge of € 7 per person.
We have a key safe for guests arriving after 11 pm.
Wir haben zwei Gebäude: die Dependance mit den großzügigen Appartements, komplett ausgestattet auch mit Kitchenette (1x mit großer Küche) und das Hotel mit einigen Suiten, vorwiegend aber Doppelzimmern. Unterschiede gibt es in der Ausstattung (Appartements Landhausstil modern, Hotelzimmer modern und reduziert)
Unterirdisch verbunden stehen allen unseren Gästen die gleichen Einrichtungen und Angebote zur Verfügung und sind immer inkludiert.
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Of course. All our guests are our Active guests - families with smaller or bigger children as well.
We have no playing room, however all families with children feel comfortable, we have the advantage of being situated in a dead end street which is safe, the large meadow next door in the winter perfect for tobogganing, the sports field next door in the summer is just right to let the steam off.
In the evening you can find many "classic" board and quiz games in the lobby...In the summer there is a great sports and adventure programme for children / teens in the region from Monday to Friday
Wir bitten um 30% Anzahlung, Restzahlung bei Abreise.
Ausnahmen: kurzfristige Buchungen bis 7 Tage vor Anreise immer 100% bei Buchung, für Buchungen mit Non-ref Rate ebenfalls 100%
Cancellations cause us financial loss as we have reserved the rooms/apartment for you and not been able to take bookings from other guests. According to the Austrian Hotel Contract Conditions we have the right to make the following charges in case of cancellation to compensate for our lost revenue:
(All information about a cancellation about a cancellation in case of travel prohibitions and travel warnings can be found here )
- from 01.01.2023
a) Normal rate or flat rates:
Arrivals 19.3.-22.12.2023 | 7.1.-24.1.2024 | 10.3.-22.12.2024
Cancellation up to 8th day before arrival days before arrival free of charge, from 7 days before arrival on 70% of the booking value,Arrivals 9.2.-18.3.2023 | 23.12.2023-6.1.2024 | 25.1.-9.3.2024
Cancellation up to 31 days before arrival free of charge, from 30 days to 15 days before arrival 30% of the booking value, from 14 days before arrival on 70% of the booking value
b) Booking Non-refundable rate or last minute offers: Cancellation always 100%.
Hotel FAQs
Enjoy your healthy breakfast buffet between 7:15 to 10:30 a.m. Evening meals are served from 6/6.30 pm - 9 pm. Over New Year and Carnival times, there are two meal sittings for ease of organisation – thank you in advance for your understanding.
Our restaurant is just a few steps away in a 400-year-old farmhouse, which has been restored to retain its original charm. N.B.: In winter, sturdy shoes are essential even for these few steps!
We are happy to prepare food to cater for any kind of special dietary needs: lactose intolerance, gluten-free, vegetarian. Please inform us of your requirements before arrival and enjoy your meal!
Finnish sauna, steam bath : winter 3 - 9 pm | summer 3 - 9 pm
Heated outdoor swimming canal: 4 - 9 pm in the winter, all day in the summer
Massages: 2.00 pm - 9 pm
Our fitness and active room is equipped with high quality Studio equipment from MATRIX (rowing machine, treadmill, 2 ergonomic cycles and our multi training station), and situated in the parterre at the dependance. Entrance to the area is with your room key.
We ask for your understanding that children up to 14 years are not allowed to use the fitness room! Since these are studio equipment, the risk of injury is very high.
Of course. All our guests are our Active guests - families with smaller or bigger children as well.
We have no playing room, however all families with children feel comfortable, we have the advantage of being situated in a dead end street which is safe, the large meadow next door in the winter perfect for tobogganing, the sports field next door in the summer is just right to let the steam off.
In the evening you can find many "classic" board and quiz games in the lobby...In the summer there is a great sports and adventure programme for children / teens in the region from Monday to Friday
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Apartmenthouse FAQs
Enjoy your healthy breakfast buffet between 7:15 to 10:30 a.m. Evening meals are served from 6/6.30 pm - 9 pm. Over New Year and Carnival times, there are two meal sittings for ease of organisation – thank you in advance for your understanding.
Our restaurant is just a few steps away in a 400-year-old farmhouse, which has been restored to retain its original charm. N.B.: In winter, sturdy shoes are essential even for these few steps!
We are happy to prepare food to cater for any kind of special dietary needs: lactose intolerance, gluten-free, vegetarian. Please inform us of your requirements before arrival and enjoy your meal!
Finnish sauna, steam bath : winter 3 - 9 pm | summer 3 - 9 pm
Heated outdoor swimming canal: 4 - 9 pm in the winter, all day in the summer
Massages: 2.00 pm - 9 pm
Our fitness and active room is equipped with high quality Studio equipment from MATRIX (rowing machine, treadmill, 2 ergonomic cycles and our multi training station), and situated in the parterre at the dependance. Entrance to the area is with your room key.
We ask for your understanding that children up to 14 years are not allowed to use the fitness room! Since these are studio equipment, the risk of injury is very high.
Of course. All our guests are our Active guests - families with smaller or bigger children as well.
We have no playing room, however all families with children feel comfortable, we have the advantage of being situated in a dead end street which is safe, the large meadow next door in the winter perfect for tobogganing, the sports field next door in the summer is just right to let the steam off.
In the evening you can find many "classic" board and quiz games in the lobby...In the summer there is a great sports and adventure programme for children / teens in the region from Monday to Friday
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Summer FAQs
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Winter FAQs
Kitzsteinhorn: 4 km, Skibus 8-10 Fahrminuten, Auto 5 Fahrminuten (Parkplatz kostenlos)
Maiskogel: 0,8 km, Skibus 5 Fahrminuten, Auto 3 Fahrminuten (Parkplatz kostenlos)
Schmittenhöhe: 5 km, Skibus 15 Fahrminuten, Auto 10 Fahrminuten (Parkplatz kostenlos)
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Lifetime FAQs
Dogs are welcome guests in our StyleApartments annexe by prior arrangement (€ 50 per stay, food not provided).
We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.
However they are welcome to accompany you to our Restaurant Winklhof for the evening dinner.
Each Lifetime listing or menu
can be recognised by the Lifetime button.
The Lifetime Blog provides you with constantly updated tips on how you can keep yourself fit and healthy. We are happy to exchange news and views with you on Twitter and Facebook. You can find us easily on www.lifetimehotels.at.
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