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INFOLINE: +43-6547-8782 od. +43-6547-8206
MAIL: info@active-kaprun.at

 

 

General FAQs

Öffnungszeiten Rezeption
von 07:30 - 22:00 Uhr sind wir für Sie da
(Spätanreise mehr Info siehe unten)

Öffnungszeiten Spa
von 11:00 - 14:30 nur Infrarotsauna
ab 14.30 - 21.00 Uhr gesamter Spa
(mehr Info siehe unten)

Öffnungszeiten Fitnessraum
von 08:00 bis 21:00 Uhr
(mehr Info siehe unten)

 

From summer 2023 we will be breaking new ground in the culinary arts in our restaurant Winklhof - our cool and ingenious "Cooks" will be cooking a fusion of Austrian and Hawaiian dishes, styles and flavours for our guests: POKÉ Bowls in many variations, freshly cooked from honest and regional ingredients

Enjoy your healthy breakfast buffet between 7:15 to 10:30 a.m. 

We are happy to prepare food to cater for any kind of special dietary needs: lactose intolerance, gluten-free, vegetarian. Please inform us of your requirements before arrival and enjoy your meal!

Check-in is from 3 pm.
Since we need enough time between the departing and arriving guests to prepare everything clean and nice for you again, we ask you to keep the arrival time at 3:00 pm.

It is not possible to deposit luggage on the day of arrival

Thank you for your understanding.

Early check-in can only be booked at short notice and subject to availability. These are only possible if the room is already vacant the evening before: € 25.00 p.p.


You are welcome to start your day of arrival with a rich breakfast at our hotel, please inquire the evening before: € 20,- p.p.

Check-out by 11 am.
If you would like to spend the rest of your final day in Kaprun, however, we offer the following options...

  1. Late-Check-out this can be requested at short notice and subject to availability
    • For a surcharge of € 25 per person you can continue to use your room until 6 pm, the use of the spa area is NOT included.
    • For a surcharge of € 35 per person you can continue to use your room until 6 pm, the use of the spa area is included.
  2. Luggage storage: is possible in the ski room and in the seminar room. We assume no liability for deposited luggage
    Please understand, however, that the use of the spa facilities or showers is no longer possible.
No problem! Please let us know by latest 8 pm if you will be arriving after 9 pm.
We have a key safe for guests arriving after 11 pm.
Free internet access is available in all areas of the hotel - all rooms in the StyleHotel, lobby and the breakfast room. All StyleApartments have Wifi as well.

Es gibt keine verwandten Einträge.

Wir haben genügend (kostenlose) Parkplätze direkt am Hotel und Apartmenthaus, keine Tiefgarage.

We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.

However they are welcome to accompany you in our Restaurant Winklhof for the evening dinner.

Of course. All our guests are our Active guests - families with smaller or bigger children as well.

We have no playing room, however all families with children feel comfortable, we have the advantage of being situated in a dead end street which is safe, the large meadow next door in the winter perfect for tobogganing, the sports field next door in the summer is just right to let the steam off.

In the evening you can find  many "classic" board and quiz games in the lobby...In the summer there is a great sports and adventure programme for children / teens in the region from Monday to Friday 

Our rooms, suites und apartments are non-smoking areas, but they all have a balcony or terrace. The lounge, bar, lobby and restaurant areas are all non-smoking too – but there are plenty of outdoor areas where you can smoke.

Wir bitten um 30% Anzahlung, Restzahlung bei Abreise.

Ausnahmen: kurzfristige Buchungen bis 7 Tage vor Anreise immer 100% bei Buchung, für Buchungen mit Non-ref Rate ebenfalls 100% 

Cancellations cause us financial loss as we have reserved the rooms/apartment for you and not been able to take bookings from other guests. According to the Austrian Hotel Contract Conditions we have the right to make the following charges in case of cancellation to compensate for our lost revenue:
(All information about a cancellation about a cancellation in case of travel prohibitions and travel warnings can be found here )

  • from 01.01.2023
    a) Normal rate or flat rates:

    Arrivals  10.03 - 22.12.2024 | 07.01.-12.02.2024 | 10.03 - 17.03.2025
    Cancellation up to 8th day before arrival days before arrival free of charge, from 7 days before arrival on 100% of the booking value,

    Arrivals 01.02.- 09.03.2024  | 23.12.2024 - 06.01.2025 | 13.02.-09.03.2025
    Cancellation up to 31 days before arrival free of charge, from 30 days to 15 days before arrival 30% of the booking value, from 14 days before arrival on 100% of the booking value


    b) Booking Non-refundable rate or last minute offers: Cancellation always 100%.

 

Hotel FAQs

From summer 2023 we will be breaking new ground in the culinary arts in our restaurant Winklhof - our cool and ingenious "Cooks" will be cooking a fusion of Austrian and Hawaiian dishes, styles and flavours for our guests: POKÉ Bowls in many variations, freshly cooked from honest and regional ingredients

Enjoy your healthy breakfast buffet between 7:15 to 10:30 a.m. 

We are happy to prepare food to cater for any kind of special dietary needs: lactose intolerance, gluten-free, vegetarian. Please inform us of your requirements before arrival and enjoy your meal!

Rest areas, solarium and infrared cabin: 11 am - 9 pm
Finnish sauna, steam bath : winter 3 - 9 pm | summer 3 - 9 pm
Heated outdoor swimming canal: 4 - 9 pm in the winter, all day in the summer
Massages: 2.00 pm - 9 pm
Children from the age of 7 to 15 are welcome when accompanied by their parents. Please note that the whole spa & wellness area is an absolute quiet area and parts of it are nude areas.

Our fitness and active room is equipped with high quality Studio equipment from MATRIX (rowing machine, treadmill, 2 ergonomic cycles and our multi training station), and is located in the wellness area. You can access the wellness area with your room key card.

We ask for your understanding that children up to 14 years are not allowed to use the fitness room! Since these are studio equipment, the risk of injury is very high.

For safety reasons, children under 14 years of age are not admitted to the fitness area.

Of course. All our guests are our Active guests - families with smaller or bigger children as well.

We have no playing room, however all families with children feel comfortable, we have the advantage of being situated in a dead end street which is safe, the large meadow next door in the winter perfect for tobogganing, the sports field next door in the summer is just right to let the steam off.

In the evening you can find  many "classic" board and quiz games in the lobby...In the summer there is a great sports and adventure programme for children / teens in the region from Monday to Friday 

We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.

However they are welcome to accompany you in our Restaurant Winklhof for the evening dinner.

 

Winter FAQs

Lechnerberg (auch Kinderhang/Skischule/Verleih): 5 Gehminuten, Skibus 2 Fahrminuten
Kitzsteinhorn: 4 km, Skibus 8-10 Fahrminuten, Auto 5 Fahrminuten (Parkplatz kostenlos)
Maiskogel: 0,8 km, Skibus 5 Fahrminuten, Auto 3 Fahrminuten (Parkplatz kostenlos)
Schmittenhöhe: 5 km, Skibus 15 Fahrminuten, Auto 10 Fahrminuten (Parkplatz kostenlos)
Die Haltestelle ist nur 2 Gehminuten vom Hotel entfernt. Alle 10 min fahren Busse in alle Richtungen. Alle Skibusse sind innerhalb des Ortes für alle Gäste auch ohne Liftpass gratis!
Am Ortsende ist der Einstieg in 70km Langlaufvergnügen. Mit dem kostenlosen Skibus in 5 Fahrminuten perfekt erreichbar. Auch der Verleih ist direkt dort.
Das „Zuhause“ für jegliches Equipment ist groß, warm und gemütlich – bequem von außen am Parkplatz erreichbar und völlig sicher verschlossen.

We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.

However they are welcome to accompany you in our Restaurant Winklhof for the evening dinner.

 

Lifetime FAQs

We ask for your understanding that out of consideration for other guests, dogs are not allowed inside the StyleHotel nor in public areas such as the lobby, bar, breakfast room, garden and pool.

However they are welcome to accompany you in our Restaurant Winklhof for the evening dinner.

Unlike passive forms of holidays, the improved body values are retained after the holiday and can be improved even further afterwards.
Lifetime is not a specifically priced product but a mark of quality of the hotels involved.

Lifetime ButtonEach Lifetime listing or menu
can be recognised by the Lifetime button.

The Lifetime Blog provides you with constantly updated tips on how you can keep yourself fit and healthy. We are happy to exchange news and views with you on Twitter and Facebook. You can find us easily on www.lifetimehotels.at.

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